SchenectadyRecruiter
the smart solution for Schenectady jobs

Call Center Agents

Company: Mommy Jobs Online
Location: Schenectady
Posted on: September 12, 2018

Job Description:

We are the worlds largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve. Job Description - may perform one or more of the following: Completes questionnaire/survey via telephone using standard scripts and standard operating procedures. Obtains and/or verifies needed information for our cases by answering incoming calls Makes outgoing calls when further information is needed Documents all call information according to standard operating procedures Routes calls to appropriate departments Utilizes scripted Frequently Asked Questions to respond to caller inquiries Maintains and improves quality results by adhering to standards and guidelines; recommends improved procedures All other duties as assigned. Education and Experience High school diploma or equivalent Excellent computer navigation skills (move between multiple windows and programs) Knowledge of customer service principles and practices Some experience in a call center or customer service environment Outstanding customer service skills Excellent communication skills Good data entry and typing skills 35+ WPM Bilingual Spanish preferred Ability to pass a background check Key Competencies Verbal and written communication skills Listening skills Judgement Attention to detail Team work Work at Home " must haves: Existing High-Speed Internet access Quiet noise free home office space, free of distractions NOTE: While you are clocked in, working virtually is NOT something that can be combined with watching TV, preparing meals, running errands, car-pooling, doing household chores, providing pet care, elder care or childcare. Virtual workers with dependents must make arrangements for personal chores as if they were working in a conventional office location. This position Is Not a flexible job where employees can set their own hours. Schedules must be adhered to. Job Requirements: Must have Outstanding Customer Service Skills in a CALL CENTER setting! Excellent Communication Skills Bilingual Spanish is preferred, but not necessary Basic Computer Navigation & Typing Skills: 25+ wpm Equipment will be provided Ability to Pass a Background Investigation and drug screening H.S. Diploma or G.E.D. 18 Years of Age or Older Current RESUME needed Healthcare Benefits after 60 days Accrued PTO time after 180 days Hours: Schedule (Central Time) to be determined by availability. Total: 25-29 hours Pay: $12.00 per hour To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLbrittany on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160. Related Keywords: Customer Care, Customer Service, CSR, At Home, Work Remote

Keywords: Mommy Jobs Online, Schenectady , Call Center Agents, Sales , Schenectady, New York

Click here to apply!

Didn't find what you're looking for? Search again!


I'm looking for
in category
within


Other Sales Jobs


Entry Level Sales and Sales Management
Description: Job Description About the Job Do you seek personal satisfaction, the opportunity to advance, work/life balance and unlimited earning potential If you're motivated to achieve your dreams, we'll provide (more...)
Company: Bankers Life
Location: Springfield
Posted on: 09/21/2018

Sales Support/Assistance
Description: SALES ASSOCIATE/ DISPATCHER Position
Company: BERKSHIRE HEAVY HAULERS
Location: Pittsfield
Posted on: 09/19/2018

Reservation Sales Agent / Cruise Line Reservationist
Description: We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our (more...)
Company: MJOL Jennifer Agnew
Location: Pittsfield
Posted on: 09/21/2018


Customer Service Representative
Description: GET TO KNOW ALORICA br At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with (more...)
Company: Alorica
Location: Utica
Posted on: 09/19/2018

Work-At-Home Call Agents
Description: This is a legitimate part time, seasonal home-based position. Our growing Work-At-Home Department connects customers with camping, tours activity reservations as well as hunting fishing licensing (more...)
Company: Mommy Jobs Online
Location: Schenectady
Posted on: 09/19/2018

Live Chat Agent-WORK FROM HOME
Description: We are a close team with big ambitions and world class training. You will learn valuable skills and fascinating knowledge about businesses and industries you have not come across before. Youll learn how (more...)
Company: Mommy Jobs Online
Location: Chicopee
Posted on: 09/19/2018

B2B Appointment Setters Needed
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity
Company: TeleReach Corporate
Location: Schenectady
Posted on: 09/21/2018

Business to Business Appointment Setting
Description: Are you seeking a career that will allow you the ability to work from home with a greater earning potential TeleReach Corporate offers both. As a Business Development Representative with TeleReach, you (more...)
Company: TeleReach Corporate
Location: Springfield
Posted on: 09/21/2018

Customer Service Representative
Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens (more...)
Company: Alorica
Location: Utica
Posted on: 09/21/2018

Sales Support/Assistance
Description: Sales Associate/ Dispatcher position
Company: BERKSHIRE HEAVY HAULERS
Location: Pittsfield
Posted on: 09/21/2018

Log In or Create An Account

Username:
Password:
 

Forgot password?


Find us on Facebook

Find us on LinkedIn

Get the latest New York jobs by following @recnetNY on Twitter!

Schenectady RSS job feeds