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Help Desk Technician

Company: RedShift
Location: Schenectady
Posted on: June 11, 2024

Job Description:

????? redShift Recruiting was just voted *BEST PLACES TO WORK* by the Albany Business Review?????New opportunity for *Help Desk Technicians*! This is a temp to hire position near the *Schenectady, NY* area. Candidates must be able to travel to client locations in the area.Responsibilities of the *IT Help Desk:** Continuously improve customer satisfaction* Repair tablets and computers* End-user satisfaction is highest priority* Resolve customer requests in a timely manner* Work independently and as team* Ensure requests are dispatched to the intended resource* Manage time and expense reports as requested* Escalate requests to upper-level support* Perform other tasks as requestedQualifications of *IT Help Desk:** IT certifications and previous experience in a technical role is a plus* Advanced knowledge of network systems, operating systems, Windows 10, and other related systems* Experience using Microsoft Server/Office* Ability to run diagnostics and communicate technical issues to customers* Excellent written and verbal communication skills*To see a full listing of all our open positions, please visit**redShift* *Recruiting* is the Capital Region's premier technology recruiting firm. Our founders recognized the demand for qualified technology professionals in the area and started redShift to fill that need. We pride ourselves on our highly qualified and carefully selected bank of candidates seeking permanent, temporary, and temp-to-hire positions.#Tech1*Key Words** Requests* Repair* Office* Jobs* Technology* Support* Services* Specialist* Tech* Jobs* Clinical* Sales* Representative* Product* Engineer* Account* Associate* Administrative* Application* Analyst* Application* Manager* Software* Job* Equipment* Technician* Tech* Information* Systems* IT* IT Support* Help Desk* Tier I* Tier II* Information Technology* IT Operations* Help Desk* Desktop Support* Computer* Technical Support* Printer Setup* Printer Drivers* Printer Installations* Printer Troubleshooting* Network Setup* Network Drivers* Network Installations* Network Troubleshooting* Device Management* Device Manager* Default Printer* Printer Power Cycle* Managing Print Queue* Microsoft Office* Microsoft Office 365* Microsoft Cloud* HP Printer* Printer Issues* Printer Diagnostics* Epson Printer* Canon Printer* HP Printer* Hewlett Packard Printer* Lemark Printer* InkJet Printer* Laser Printer* Officejet Printer* Zebra Label Printer* Brother Printer* Windows* Mac* Wireless Printer*Similar IT Job Titles** Technical Support* IT Operations* Help Desk* IT Operations and Help Desk* Technical Jobs* Support Jobs* Technical Support Specialist* Technical Support Representative* Tech Support* Tech Support Jobs* IT Support Jobs* Help Desk Technician* Support Services Specialist* Tech Support Jobs* Clinical Support Specialist* Sales Support Representative* Product Support Engineer* Technical Support Specialist* Account Support Associate* Administrative Support Jobs* Support Specialist* Application Support Analyst* Application Support Manager* Support Manager* VP Software Support* Support Services* Technical Support Manager* Support Director* Account Support Manager* Administrative Support Manager* Desktop Support* Help Desk* IT Support Specialist* IT Technician* IT Engineer* IT Analyst*Seeking IT Help Desk Candidates Near:** Albany* Altamont* Amsterdam* Ballston Spa* Clifton Park* Cohoes* Colonie* Delanson* Duanesburg* Glenville* Guilderland* Latham* Niskayuna* Rotterdam* Rexford* Saratoga Springs* Scotia* Troy* Voorheesville* Waterford*Job Types: *Full-time, Contract, Temporary, Temp-to-hire*Pay: *$19.00 - $21.00 per hour*Expected hours: *40 per week*Benefits:** 401(k)* Dental insurance* Health insurance* Paid time off* Vision insurance*Schedule:** 8 hour shift*Ability to Relocate:** Schenectady, NY: Relocate before starting work (Required)*Work Location: *In personJob Types: Full-time, Contract, Temporary, Temp-to-hirePay: $20.00 - $21.00 per hourExpected hours: 40 per weekBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceExperience level:* 1 year* 2 years* No experience needed* Under 1 yearSchedule:* 8 hour shiftExperience:* Help desk: 1 year (Preferred)Ability to Commute:* Schenectady, NY (Required)Ability to Relocate:* Schenectady, NY: Relocate before starting work (Required)Work Location: In person

Keywords: RedShift, Schenectady , Help Desk Technician, Professions , Schenectady, New York

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