Technical Business Analyst

Company: ABHealth
Location: Schenectady
Posted on: March 18, 2023

Job Description:

Description: At Healthy Alliance, our purpose is to improve health and empower the underserved. Every community has its own needs, affecting the health of those who live, learn, work, and play within them. Our network brings together organizations, big and small, to coordinate and collaborate so that all communities have reliable access to the resources they need. Why? Because every New Yorker deserves the same opportunity to be healthy.

As a 2019-22 Albany Business Review's Best Places to Work and a 2021-2022 Modern Healthcare's Best Places to Work in Health Care award recipient, we strive to maintain a culture wherein high-performing, mission-driven team members collectively work toward better health for all. Dedicated to promoting a culture built upon autonomy, mastery, and purpose, we believe our differences in strengths and perspectives play an integral role in propelling us forward, while our core values ground us, serving as the common thread that unites our team.

The Technical Business Analyst evaluates business processes, functions, and procedures to determine needs and develop strategies to drive business decisions that are likely to lead to the best ROI. The Technical Business Analyst serves as a liaison between business and technology teams and establishes systems specifications and objectives based on business requirements and cost effectiveness.

The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties assigned. Responsibilities and activities may change at any time with or without notice.

Requirements:
--- Elicit business needs and reporting requirements using multiple methods (e.g. interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis task, workflow analysis, and/or requirements workshops).
--- Analyze business requirements and translate into system requirements. Create documentation regarding system specifications, RACI matrices, use cases, sequence and workflow diagrams, future state proposals, testing plans, issue logs, project plans, and more.
--- Collaborate closely with developers on implementation, configuration of solutions, and prioritization of business value.
--- Develop and execute test plans to facilitate quality control processes.
--- Manage requirements traceability and changes to requirements through effective use of change control processes and tools.
--- Conduct analysis and design at a complex level with consideration for people, processes, and systems while focused on efficiency and quality improvement.
--- Support data management to ensure data is complete, reliable, and valid.
--- Identify opportunities to streamline and automate processes, develop process improvements, or re-engineer as needed to meet the long-term business strategies.
--- Provide advice and guidance on best practices in support of new business and system implementations, including integration with existing processes and systems while maintaining adherence to contract terms.
--- Build and maintain collaborative relationships with internal and external customers and stakeholders.
--- Facilitate meetings and presentations to diverse audiences (i.e., stakeholders, customers, etc.).

Salary Range: $75,000-$90,000 commensurate on skills and experience

This job description is not designed to cover or contain a comprehensive listing of task activities and/or duties that are required of the employee for this job. Responsibilities and activities may change at any time with or without notice.

Education
- Bachelor's degree required in information systems, systems analysis, computer science, engineering, science, finance, economics, statistics or related fields.
- Continuing education certifications in business analysis a plus.

Required Skills and Abilities
--- 3-5 years of experience in business analysis, data analysis and reporting, and software testing required.
--- Experience in health care or social care services industries preferred.
--- Ability to implement vendor software and related technical experience required.
--- Experience with software development lifecycle and agile development required.
--- Experience and proficiency in Microsoft Office (i.e., Word, Excel, PowerPoint, etc.).
--- Experience and proficiency in flowchart and diagram tools (i.e., Microsoft Visio, Lucidchart, etc.).
--- Report development experience using database and reporting tools, including SQL, Tableau, and Power BI preferred.
--- Demonstrated experience using current business process management and automation tools.
--- Familiarity with AWS and Azure.
--- Excellent written and verbal communication skills with the ability to articulate business and technical concepts among both internal and external customers.
--- Ability to understand and negotiate needs and expectations of multiple stakeholders through formal and informal methods.
--- In-depth understanding of organizational data flow and its use in management decision-making required.
--- Demonstrated analytical, critical thinking, and problem-solving abilities.
--- Superior presentation and negotiation skills.
--- Performs all work in accordance with Healthy Alliance core competencies and values.

Offers of employment are contingent upon a satisfactory background investigation including OIG List of Excluded Individuals and Entities (LEIE) and state Medicaid exclusion lists. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States.

Physical requirements
This position involves sedentary work that primarily involves sitting/standing, use of typical office equipment such as a computer, laptop, and cell phone. May include light work that includes moving objects up to 20 pounds independently or with assistance. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer
Healthy Alliance is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to hr@healthyalliance.us

Privacy Requirement
This job function involves potential access/interaction with protected health information. Position will be required to abide by company policies and procedures that support federal, state and local HIPAA regulations. Any violations will be subject to company policy which includes disciplinary actions up to and including separation of employment. Healthy Alliance is an At-Will Employer

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Keywords: ABHealth, Schenectady , Technical Business Analyst, Professions , Schenectady, New York