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Professional, Reporting Business Analyst

Company: MVP Health Care, Inc.
Location: Schenectady
Posted on: July 31, 2022

Job Description:

Professional, Reporting Business Analyst Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America

  • Headquarters Office, 625 State Street, Schenectady, New York, United States of America
  • Rochester Office, 220 Alexander Street, Rochester, New York, United States of America
  • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #1181 Friday, July 15, 2022 Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP! Full-Time, ExemptThe Reporting Business Analyst will be responsible for one or more aspects of the Operational Reporting delivery lifecycle, including project management, business analysis, data, training, documentation, and support. The candidate must be extremely detail-oriented, have the ability to multitask, and be able to prioritize work and conversations to most effectively meet needs as the business grows. An ideal candidate is someone that is good at understanding "what" and "why" a given business area is trying to accomplish and is then able to match it with "how" any of our tools in the MVP technology stack fits into the solution. MAIN DUTIES/RESPONSIBILITIES Partner with the business areas to define user requirements and map them to existing or new reporting functionality
  • Perform out of the box (OOB) CRM configuration tasks and activities related to views, forms, user configuration, and processes under the guidance and structure of the CRM administration team.
  • Participate in support of the operational reporting team, suggesting resolutions and helping to maintain a stable production environment.
  • Develop test plans, scenarios and regression sets based on user acceptance testing plans to ensure acceptance criteria is met.
  • Training power users helping them understand the reporting tools being created, while gathering feedback in how to improve their usability.
  • Stays up to date on MVP's technical stack, governance, and controls, and makes recommendations as to where enhancements may be applicable to our business.
  • Coordinate with IT and/or partners on any custom development, complex customizations, and development efforts. POSITION QUALIFICATIONS Minimum Education: Bachelor's Degree preferred or equivalent in experience and education Minimum Experience : Minimum five years' professional experience in a health-related environment or service operations. Experience and understanding of Microsoft Dynamics CRM. 3+ years' experience in a Business Analyst (BA), or Project Management type role preferred Desirable Experience: Strong project management and business analysis background . Certified BA, and/ or Scrum Master, Product Owner. Experience interfacing external vendors, partners, etc. Process engineering discipline (six sigma, lean, etc.). Entrepreneurial mindset geared toward the creation, execution, and continuous improvement. Required Skills:
    • Ability to influence both horizontally and vertically within organization to keep project goals on track
    • Ability to manage multiple assignments with a high level of autonomy and independence
    • Strong leadership skills with ability to function tactically with business areas but is also comfortable with senior level staff to gain buy in and support
    • Adept in Microsoft Word, Excel, PowerPoint, and the management of data and reports
    • Experience in strategic planning, risk management and/or change management
      • Exceptional skills in critical thinking and problem solving
      • Excellent organizational skills
      • Ability to formulate and express ideas clearly and effectively in verbal and written presentations
      • Skilled in decision-making, conflict resolution and meeting facilitation
        • Ability to work collaboratively and professionally
        • Proven ability to author reporting related or IT development requirements
        • Able to tolerate stress in a fast-paced environment
        • Ability to create a strategy & vision and deploy it into the organization and teams About MVPMVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the EEO is the Law Poster and Supplement protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at Please apply and learn more - including how you may become a proud member of our team.

Keywords: MVP Health Care, Inc., Schenectady , Professional, Reporting Business Analyst, Professions , Schenectady, New York

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