SchenectadyRecruiter Since 2001
the smart solution for Schenectady jobs

Mid D365 Functional Analyst

Company: All In Solutions LLC
Location: Schenectady
Posted on: January 9, 2021

Job Description:

The successful applicant will be responsible for, full project lifecycle of solutions within the VA's premier CRM application suite based on Microsoft Dynamics 365 delivered via the Microsoft Government Community Cloud (GCC) Software as a Service (SaaS). In this capacity, you will coordinate with Information Technology staff and End Users on requested Microsoft Dynamics 365 customizations, and will review the functional and configuration requirements to design, develop, test, implement, and maintain a solution. You'll participate in sprint activities including business process analysis, functional configuration of Dynamics 365, disciplined testing (unit, functional, regression) and reviews as a continuous process, to avoid finding issues at the end of sprint development. Co-ordinate with the customer and elicit requirements, document them as business processes as required, transform these business processes into features and capabilities, map them to D365 features and configuration. Your contributions will be vital to providing a positive, high quality user experience to our nation's veterans.The overall program supports the sustainment, operations, maintenance, and enhancement of the D365-based systems and their integrations with the VA's enterprise supporting Customer Relationship Management (CRM) suite utilized by 70,000 VA employees. Previous experience working with MS Dynamics 365 / Dynamics CRM /Dynamics Customer Experience (CE) applications) is required. Experience working in support of Federal, State, or Tribal Governments, or a health care client is highly desired. The candidate will regularly interact with VA business stakeholders, VA Line of Business leadership and VA central office client stakeholders, including the Veterans Experience Office (VEO) staff, VA OIT leadership, and COR, and is expected to document and report any issues that arise. This position will be remote with limited support required in vendor facilities and/or a government site.

  • Learn and optimize customer-related business processes of the VA's MS Dynamics 365 CRM application suite.
  • Perform business requirements elicitation and development of full-lifecycle solution development efforts which are based on Microsoft Dynamics 365 / CRM, Canvas or Model Driven frameworks
  • Lead the development of user stories, use cases and design artifacts to effectively convey requirements to both client stakeholders and development teams
  • Customize and optimize CRM applications in support of business functions
  • Support internal users on the use of Dynamics CRM
  • Assist with unit testing, integration testing, and user acceptance testing prior to production deployment
  • Support system interruptions and ticket resolutions in customer required timeframes
  • Support to DevOps development teams test planning and execution;
  • Support review and risk assessment of Change Requests;
  • Communication of any issues, problems, or risks to leadership with recommended solutions;
  • Meeting attendance with program personnel and VA stakeholders and support to reporting efforts;
  • Preparation of ad-hoc reports and presentations for PMO and VA personnel, and;
  • Utilization of professional judgement, critical thinking skills and research to resolve issues affecting system performance.Minimum Requirements:
    • Bachelor's Degree in business related field, engineering, or a related scientific or technical discipline with at least 4 years of experience as a sr. business analyst, business process expert, or a business architect.
    • Must have around 1 year of hands-on experience performing configurations and customizations on Microsoft Dynamics CRM/ D365 platform;
    • In-depth hands-on knowledge of the Microsoft Dynamics CRM platform.
    • Excellent client-facing written and oral communications skills;
    • Must be able to obtain a Position of Trust and successfully pass a thorough Government background screening process requiring the completion of detailed forms and fingerprinting, and;
    • US Citizenship or Green card holderDesired Qualifications/skills:
      • D365 certifications, classes or exams;
      • Azure certifications, classes or exams;
      • ITSM experience;
      • Azure Dev Ops;
      • Previous Department of Veterans Affairs experience;
      • Previous experience supporting Contact Centers, and;
      • Active VA access including assigned CAG and PIV

Keywords: All In Solutions LLC, Schenectady , Mid D365 Functional Analyst, Professions , Schenectady, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL Team Truck Driver
Description: Hiring CDL drivers in your area. Apply once and choose a trucking job that works for you. Get home when you want to, and get paid what you deserve Available
Company: Live Trucking
Location: Adams
Posted on: 01/19/2021

Truck Driver - Earn Up to $1,200/Week - Excellent Benefits
Description: Job DescriptionDart is Now Hiring Company Drivers Full Benefits - 99 No-Touch Freight Earn up to 55 CPM - Up to 2,400 Bi-Weekly Pay Guarantee Any driver who has military experience is now eligible for (more...)
Company: Dart - Company Driver
Location: Longmeadow
Posted on: 01/19/2021

High Demand For Quality HVAC Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Lenox
Posted on: 01/19/2021


Truck Driver - Excellent Home Time - Earn Up to $90,000/Year
Description: Job DescriptionNow Hiring CDL-A Reefer Drivers Home Weekend Opportunities Available Earn Up to 90,000/Year - Full Benefits CHOOSE YOUR PAY All new OTR drivers in the van and reefer divisions can choose (more...)
Company: J&R Schugel - Reefer Drivers
Location: Indian Orchard
Posted on: 01/19/2021

Truck Driver - Students Welcome - Average $50,000 First Year
Description: Job DescriptionC.R. England is Now Seeking Student Drivers Excellent CDL Training - Avg. 50K First Year CDL or No CDL Doesn't Matter We Train, We Hire - Guaranteed Tuition Reimbursement Twelve Month (more...)
Company: C.R. England - Students
Location: Florence
Posted on: 01/19/2021

High Demand For Quality HVAC Pros - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Holyoke
Posted on: 01/19/2021

Truck Driver - Home Daily & Weekends - Average $85,000 - $100,000/Year
Description: Job DescriptionTempur Sealy is Hiring CDL A Truck Drivers Home Daily Weekends - Average 85k- 100k Per Year 5,000 Sign-On Bonus Tempur Sealy of Albany, NY is looking for hardworking and reliable (more...)
Company: Tempur Sealy - Albany, NY
Location: Dalton
Posted on: 01/19/2021

High Demand For Quality Electricians - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Stockbridge
Posted on: 01/19/2021

Class A CDL - Dedicated truck driver
Description: Job DescriptionHaul 100 no-touch freight and get home daily as a truck driver on this Dedicated account for the world's largest home improvement specialty retailer. Plus, enjoy a consistent schedule (more...)
Company: Schneider
Location: Springfield
Posted on: 01/19/2021

Warehouse Jobs Hiring at $16-$35/Hour
Description: Easy Application
Company: Warehouse.com
Location: Longmeadow
Posted on: 01/19/2021

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Schenectady RSS job feeds