SchenectadyRecruiter Since 2001
the smart solution for Schenectady jobs

Bilingual Customer Retention Expert (English / Spanish)

Company: MJOL
Location: Schenectady
Posted on: July 10, 2019

Job Description:

Work at Home Bilingual Customer Retention Expert (English / Spanish) Helping those in need is a way of life for us, and we are looking for more people to join our award winning customer service team. Work from the comfort of your home and enjoy the shortest commute ever! In this role as a Bilingual Customer Retention Expert, you handle service cancellation requests, primarily inbound telephone calls. Your goal is to ensure the needs of the customer are addressed, service is delivered and the customer is kept updated on the status of their request. You have the opportunity to interact and help our customers on a daily basis. We have an excellent culture promoting strong performance, creating a fun and supportive work environment (even from home), and professional development. We provide you with solid training so you are set up to perform at the top of your game in this role. Starting base salary for this role (inclusive of the bilingual premium) is $12.00. You can also add to your earnings through monthly performance-based incentives. On top of a competitive salary, we offer great benefits too: Health, Dental, Vision (low monthly premiums) Tuition reimbursement Financial and future planning 401k plan + company match Access to life and other insurance plans Additional Award & Recognition programs The main duties youll perform in this role include: Retain customers who are at risk of cancelling service by providing response and benefits of service based on customers reason for cancellation. Learn and demonstrate up-selling techniques (where applicable) to promote additional services/products Communicate company policies and procedures to customers. Navigate company software programs, use web based search engines and troubleshoot customer issues Escalate calls outside their scope to appropriate tier of Customer service support function May be required to cross-train on other call types and lines of business. Required qualifications: Bilingual " proficiency in spoken and written English and Spanish required Strong phone, computer, and data entry skills " land phone line required for this role (can be acquired from your local telephone provider once application is submitted) Must be able to pass a criminal background check and technical requirements assessment of your computer and telephone equipment (equipment not provided for this role) Previous customer service/ call center experience preferred Minimum high school diploma or equivalent required Schedule is subject to shift bid process and be able to work a flexible schedule Work in a distraction free environment Pay: $12.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLDARLENE when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL, Schenectady , Bilingual Customer Retention Expert (English / Spanish), Other , Schenectady, New York

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


25U Signal Support Systems Specialist
Description: 25U Signal Support Systems Specialist Job ID: 1078945 Job Views: 15 Location: SPRINGFIELD, Massachusetts, United States ZIP Code: 01109 Job Category: Technology and Networking Posted: 07.19.2019 Age Requirements: (more...)
Company: Army National Guard
Location: Springfield
Posted on: 07/22/2019

CDL A Lease Purchase Truck Drivers
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: Springfield
Posted on: 07/22/2019

Hiring Lease Purchase CDL A Truck Drivers - Competitive Pay and Great Benefits!. - Star Freight
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: Springfield
Posted on: 07/22/2019


Hiring Owner Operator Truck Drivers to Run East of the Mississippi
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: Springfield
Posted on: 07/22/2019

Pioneer Valley Surgicenter - Per Diem Sterile Processing Tech
Description: Pioneer Valley Surgicenter is a freestanding outpatient surgical facility dedicated to a broad range of surgical procedures. Our surgeons specialize
Company: Envision healthcare_ AMSURG Corporate
Location: Springfield
Posted on: 07/22/2019

CDL A Truck Drivers - Owner Operators - AMAZING PAY - Call Or Apply Today. - Springfield
Description: Our top drivers earned 180,000 in 2017DRY VAN DIVISIONPay is 72 plus 100 fuel surcharge- 2.00 per mile average including FSCDispatched from Valparaiso, INRuns only east of the Mississippi River/Also, (more...)
Company: Star Freight
Location: Springfield
Posted on: 07/22/2019

Regional CDL A Truck Drivers - Earn Up to $1,500/Week!.
Description: Arctic Express is now hiring Regional CDL A Truck Drivers Here at Arctic Express we don't pretend to be a perfect company, but we can make you one promise: we'll care for you the same way we would our (more...)
Company: Arctic Express
Location: Springfield
Posted on: 07/22/2019

Owner Operator CDL A Truck Driver - Earn $260k Per Year!. (Springfield)
Description: OTR Dry Van and Flatbed Positions Available Owner Operators: 3500 to 4500 per week depending if driving flatbed or dry van.Gross over 260k per year80 of LinehaulOur drivers typically run between 2500 (more...)
Company: Forward Freight Systems
Location: Springfield
Posted on: 07/22/2019

CDL A Flatbed Truck Drivers - $3K Sign on Bonus!. - Springfield
Description: Join Koch's Elite Fleet: No Flatbed or Specialized Experience Required, We'll Train You No flatbed or specialized experience required, but you must have at least 12 months of driving experience to qualify. (more...)
Company: Koch Trucking Inc Marine
Location: Springfield
Posted on: 07/22/2019

Regional CDL A Truck Driver - Average up to $87,500 - Weekly Home Time!.
Description: ONE OF OUR BEST SEATS IS RIGHT HERE.True, we don't manufacture the driver's seat,but it's still one of the very finest we have to offer.In the driver's seat of our PTP Fleet: -Take loads from distribution (more...)
Company: Ashley Distribution Services
Location: Springfield
Posted on: 07/22/2019

Log In or Create An Account

Get the latest New York jobs by following @recnetNY on Twitter!

Schenectady RSS job feeds