Job Title: Human Resources Manager
Reports to: Director of Human Resources
Department: Human Resources
FLSA Designation: Exempt
License Type: Gaming
Summary: Responsible for all aspects of human resources
including employment, education/training development and
Essential Job Functions:
Acts as strategic business partner with senior management on all
human resources related issues including Employee/Labor Relations,
Training and Development, Recruitment and Retention and employee
Conducts employee investigations, maintains accurate records and
offers recommendations in compliance with local/state/federal laws
as well as the union contract (GRIWA)
Develops and implements human resources programs that support
the strategy, goals and objectives of the organization.
Stays abreast of Team Member related issues, guides leaders on
the application and interpretation of policies & procedures and
problem resolution with decisiveness and based on facts.
Develops or coordinates training and development programs that
meet the needs of the organization as they relate to legal
compliance, performance improvement, guest service and satisfaction
and employee professional growth and development.
Establishes performance based total rewards programs in the
areas of compensation, benefits and training, creating a work
culture that rewards performance and attainment of organizational
goals and objectives.
Establishes recruitment, selection and promotional programs that
support diversity and inclusion in the workforce; ensuring that the
organization is staffed with well-trained diverse employees.
Establishes employee relations programs that support the
retention of competent, solid performing associates and development
of programs that coach, counsel associates in a fair and respectful
Assists with managing departmental budgets and monthly
Coordinates diversity initiatives with functional leaders from
Ensures compliance with all regulatory controls both internal
and external including but not limited to state and federal
Hires, trains and manages staff in accordance with
organizational and departmental policies and programs.
Conducts team member feedback sessions to monitor workplace
satisfaction and to provide feedback to senior management regarding
Performs all other duties as assigned.
Must be 21 years of age or older
College degree preferred
Five or more of Human Resources experience
Must be able to work with high volumes of confidential
information in a professional manner
Must be detail oriented with excellent organizational skills and
the ability to actively manage and prioritize multiple projects
simultaneously. Must thrive in a fast-paced fluid environment.
Must be able to analyze situations and use critical thinking
skills effectively get to the root of issues and resolve them
Team focused, catalyst for the success of the whole team
Excellent communication skills, both written and oral
Proficient in the full suite of Microsoft Office products and
Ability to obtain and maintain all necessary licensing
New York State Gaming License required.