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Technical Support Technician

Company: Matrix Resources
Location: Schenectady
Posted on: September 16, 2018

Job Description:

Title: Technical Support Technician Location: Schenectady, NY 12309 Term: 3 Months Contract to Hire -- Chat now with your Recruiter - MICHELLE ROSALES -- Job Description: Need one resource to perform Break -Fix work during (Sat, Sun = oncall, Mon- Friday( 8hrs regular/ After hours as needed and oncall rotation between service city team) Must maintain good customer focus meeting deadlines and service level agreements (SLA's) Technician will travel to each client's location Maintains, analyzes, troubleshoots, and repairs Desktop, Laptop, Server and Printer Requirements 5 years plus supporting Desktops, Laptops and Printers. 5 years plus with customer service experience Reliable Transportation (This is a driving position - driving mileage reimbursed accordingly) Able to work weekends, staggered or late shifts possibly including evenings and/or weekends Need to get certification as needed to support customers and manufacturer products CompTIA A+ ( very good to have) OEM Printer Warranty Certifications and break-fix experience is a plus. OEM Laptop/Desktop Warranty Certifications Server experience would be a bonus Chat now with your Recruiter - MICHELLE ROSALES

Keywords: Matrix Resources, Schenectady , Technical Support Technician, IT / Software / Systems , Schenectady, New York

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