Sr. Systems Engineer: Microsoft Technologies, Cloud and Virtualization
Company: cb20
Location: Schenectady
Posted on: April 8, 2021
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Job Description:
Summary- Provide assistance in meeting cb20's business
objectives in the post-sales support and servicing of connectivity
and high-end systems products. Responsibilities may include, but
are not limited to: installation, service, ongoing support, problem
resolution, and coordination with cb20's departments, divisions and
subsidiaries. May be responsible for all technical functions of
pre-sales support including customer technical presentation,
consultation, design, etc
Installation, configuration and support of advanced systems
solutions.
Participate in the design and scheduling of advance systems
solutions.
Provide high level technical assistance to internal and external
clients.
As needed, provide training or give technical advice to customers
and other support personnel. Positively influence customer
satisfaction levels with cb20's provided products and services,
through meeting customer expectations, follow-up, and positive
problem resolutions.
Plan and direct own activities with minimal management
supervision.
Maintain technical competence by keeping abreast of technology and
technological developments, practices, procedures, etc.
Provide pre-sales assistance with development of bill of materials
and in gathering engineering information in the creation of
professional services agreements.
Provide guidance and technical leadership to cb20's Customer
Support Center.
Assist with the future development of cb20's CSP offerings around
Microsoft cloud products.
Continuously progress technical knowledge through certifications
and courses . Certifications will generally require studying on
your own time. cb20 will typically pay for course materials and
testing.
This list of principal responsibilities is a working document and
as such may not be complete. The list will be supplemented as
necessary.
Keywords: cb20, Schenectady , Sr. Systems Engineer: Microsoft Technologies, Cloud and Virtualization, IT / Software / Systems , Schenectady, New York
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