Lead Customer Service Full Time East Greenbush Location
Company: Price Chopper
Location: Rensselaer
Posted on: May 8, 2024
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Job Description:
Salary: $16.00- $19.95
SUMMARY
To be the advocate for our guests and consistently meet our guests
expectations by providing a friendly, helpful, easy, and safe
shopping experience. Responsible for projecting oneself in a
professional manner and maintaining a neat and clean work area at
all times. Responsible for assisting the Guest Service Supervisor
in the supervision of the Guest Service area. Responsible for
accurately processing all guest transactions and maintaining proper
security of the Guest Service area.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Responsible to greet, make eye contact, and "Thank" each guest that
you service. Responsible for delivering a friendly, helpful, easy,
and safe shopping experience, that meets our guests' expectation.
Responsible for projecting oneself in a professional manner in
accordance with our dress code and personal grooming policy.
Responsible for working in a safe manner and for maintaining a neat
and clean work area at all times in accordance with our policies
and procedures. Responsible for assisting the Assistant Customer
Service Team Leader Office in the supervision of the Guest Service
area. Responsible for assisting the Assistant Customer Service Team
Leader Office with daily cash and sales activities. Responsible for
training and coaching Guest Service teammates in order to ensure
that we are delivering an exceptional shopping experience to our
guests. Responsible for accurately processing all guest
transactions including but not limited to check cashing, bill
payment, ATM transactions, Lottery, Western Union. Responsible for
ensuring that the Guest Service area and related items are properly
secured while working and at the end of each shift. Responsible for
communicating new policies or promotional programs to our guests.
Responsible for performing other related duties as assigned by
management and adhering to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Strong communication skills.
Exceptional customer service skills. Must be reliable. Must show a
high level of integrity and professionalism.
EDUCATION AND EXPERIENCE
Basic Math skills 6-12 months of related experience. Basic literacy
skills. Basic computer skill. Satisfactory performance
evaluations.
PHYSICAL REQUIREMENTS
OTHER PHYSICAL REQUIREMENTS
EQUIPMENT USED
Price Chopper/ Market 32 and Northeast Shared Services does not
discriminate against individuals on the basis of race, color,
national origin, religion, sex, affection or sexual orientation,
disability, age, marital status, liability for military service,
status as a veteran, gender identity or expression, genetic
information, pregnancy, and any other characteristic protected by
applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another
store or desired shift, we may consider your application for
another location or shift.
We may also keep your information on file for further review should
the location or hours not be a fit for either the store or your
stated availability.
The disclosed compensation range for this position is applicable
within the state the position resides. The actual base pay offered
will consider internal equity and may also vary depending on the
candidate's job-related knowledge, skills, and experience among
other factors. The compensation range is one component of Price
Chopper/Market 32 and Northeast Shared Services' total compensation
and benefits package, which includes, 401(k), 401(k) match, paid
time off, comprehensive health benefits, and more.
Nearest Major Market: Albany
Keywords: Price Chopper, Schenectady , Lead Customer Service Full Time East Greenbush Location, Hospitality & Tourism , Rensselaer, New York
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