Sous Chef
Company: Global Partners
Location: Schenectady
Posted on: May 24, 2023
Job Description:
Job Description: Sous Chef Job Description Alltown Fresh is a
newly launched brand expected to disrupt and forever change the
traditional convenience store market. In addition to fuel for their
vehicles, Alltown Fresh offers local communities healthy, fresh
food choices and made-to-order meals - including organic, natural,
vegan, vegetarian, gluten-free, and locally-sourced alternatives -
all in a rush-free environment where neighbors can hang out with
one another. We believe people shouldn't need to sacrifice healthy
and fresh food choices for convenience. Alltown Fresh is the first
convenience market in America to offer fresh food choices, as well
as gas/diesel, a caf--, coffee, outdoor seating, groceries, craft
beer (when permitted), wifi, pet relief areas, traditional snack
options, phone and electric car charging stations.Essential Job
Function:The Sous Chef is responsible for assisting the Chef
through managing all aspects of the food service and beverage
operation. By utilizing the food service team, the Sous Chef is
responsible for the efficient execution of all fresh food/ food
service programs in compliance with corporate and regulatory
guidelines and supporting the Chef in all facets of running the
kitchen. The Sous Chef, in conjunction with the Chef, is
responsible for training the Line Cooks in the store. The Sous Chef
is responsible for maintaining a safe, sanitary and appetizing food
service environment. The Sous Chef ensures an exceptional customer
experience.Duties and Responsibilities:
- Ensure a pleasant shopping experience for all customers.
Respond to customer complaints or inquiries. Solicit customer
feedback, input and information through various communication
vehicles. React to information and create a plan to consistently
meet the expectations of all customers.
- Ensure the 24/7 execution of all food service programs
including proper ordering, production planning, product handling
and display.
- Responsible to meet and/or exceed food service and beverage
performance and profitability goals according to corporate
objectives.
- Execute food service efficiencies and ensure planograms are
utilized and followed.
- Oversee the inventory and ordering of product and supplies and
ensure routine maintenance and upkeep of the food service equipment
and facilities.
- Analyze food service results and trends. Prepare action plans
to leverage the store's fresh food strengths and address areas of
opportunity to ensure food service profitability. Execute all
action plans.
- Responsible to be an expert on all food service marketing
programs, campaigns, strategies and initiatives. Educate all food
service associates to be the same.
- Execute the training, coaching and performance management of
food service customer service associates. Assist with all matters
relating to food service associates and the store team -
recruiting, hiring, training, coaching, associate engagement and
performance management. Recognize and reward associates.
- Execute the corporate training plan for store staff and
effectively conduct hands on training to ensure associate
proficiency.
- Ensure execution of established safety, security, quality, and
store operations policies, procedures and practices.Knowledge,
Skills, and Abilities:
- Ability to work well individually as well as in a team
environment
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work with little or no supervision
- Detail oriented and excellent organizational skills
- Ability to apply critical thinking skills in all
situations
- Ability to apply root cause techniques in order to solve
problems
- Ability to handle multiple projects simultaneously and
independently
- Proven self-starter with demonstrated ability to make
decisions
- Understanding of store finances and awareness of impact to
business
- Must be able to perform the following physical behaviors
repetitively throughout a shift: standing, walking, handling,
reaching horizontally and grasping firmly
- Must be able to perform the following physical behaviors
frequently throughout a shift: reaching above the shoulder,
reaching below the waist, pushing buttons, bending, stooping,
squatting, crouching, kneeling and pushing
- Must be able to lift and carry up to 50 lbs
- Excellent relationship building, interpersonal and leadership
skills
- Ability to learn and utilize the store's
technologyQualifications
- High School Diploma or GED equivalent preferred
- Leadership experience required, leadership experience in a food
service environment preferred
- Availability to work all shifts, weekends, and holidays, based
on business needs
- Experience selecting, training, performance management of
staff, sales building, scheduling and managing expenses
- Proven and consistently demonstrated skills in the
following:
- Exceptional Customer Service
- Relationship Building
- Effective Communication
- Training Research shows that many, especially women and
marginalized people, are hesitant to apply for job if they don't
check every box. If you are excited about this position, and think
you could have an impact here, please apply anyway, even if you
don't meet every point on the job description. We'd love to hear
from you. Global is committed to attracting, developing and
retaining a highly qualified, diverse and dedicated work force and
maintains a zero-tolerance policy with respect to discrimination in
its workplace. We consider applications for all positions without
regard to age, ancestry, race, gender, color, religion or creed,
marital status, national origin, citizenship, disability, military
or veteran status, sexual orientation, gender identity and
expression, genetic predisposition or carrier status, status as a
victim or witness of domestic violence, sex offenses or stalking,
prior record of arrest or conviction, unemployment status or any
other classification or status protected by applicable state, local
or federal law. If you have a disability and need an accommodation
to apply, please contact our recruiting department at .
Keywords: Global Partners, Schenectady , Sous Chef, Hospitality & Tourism , Schenectady, New York
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