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Professional, Behavioral Health

Company: MVP Health Care
Location: Schenectady
Posted on: May 20, 2023

Job Description:

Professional, Behavioral Health

Headquarters Office, 625 State Street, Schenectady, New York, United States of America

  • Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America
  • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America
  • Virtual Req #1435

    Monday, May 15, 2023

    Over 35 years strong and fueled by 1,700 smart, passionate employees across New York state and Vermont, MVP is full of opportunities to grow. We are a nationally recognized, award-winning leader for a reason. The beating heart of our company is a wide range of employees from a diverse set of backgrounds-tech people, numbers people, even people people-working together to make health insurance better. If you are ready to join a thriving, mission-driven company where you can create your own opportunities and make a positive difference-it's time to make a healthy career move to MVP!

    Status: Full-time, Exempt


    Under the direction of the Leader of Case Management, the Behavioral Health Case Manager will provide education and support to customers with behavioral health conditions. The Behavioral Health Case Manager will be responsible for improving health outcomes of and promoting appropriate preventive care for MVP's members with behavioral health conditions. MVP's Behavioral Health Case Manager will coordinate care during hospitalizations and post discharge, to assist our members in overcoming major barriers to care. The goals of the Case Manager are to improve the mental health and substance use disorder health outcomes of these at-risk customers and to reduce MVP's overall readmission rates and improve customers follow-up with behavioral health care. This role will perform assessments, care planning, facilitation, care coordination, evaluation, and advocacy for customers to promote quality, cost-effective outcomes. Performs other duties as required.


    Minimum Education

    Master's prepared mental health clinician (LCSW, LMHC), or licensed Registered Nurse (RN). New York State licensure required with previous mental health or substance use experience. Case Management Certification preferred (ANCC or CCM).

    Minimum Experience:

    Minimum of 2 years of recent mental health or substance use experience required. Utilization or Case Management experience in a managed care organization is preferred.

    Required Skills
  • Ability to professionally communicate with customers, and all interdisciplinary team members.
  • Excellent oral and written communication skills.
  • Demonstrates clinical knowledge, including an understanding of the case management process.
  • Detail oriented with strong organizational skills including the ability to manage time wisely to meet established deadlines.
  • Ability to work in an energetic and cohesive team environment.
  • Experience with situations requiring strict adherence to confidentiality.
  • Ability to solve problems while exhibiting clinical judgment and realistic understanding of the current environment.
  • Ability to make independent decisions regarding resource utilization, and quality of care.
  • Must demonstrate understanding of clinical and psychosocial issues that may alter treatment or care plan and be able to demonstrate good judgment when dealing with emotionally charged situations
  • Strong computer skills including working knowledge of Word, Windows based applications, typing and internet access.

    About MVP
    MVP Health Care is a nationally recognized, not-for-profit health insurer caring for more than 700,000 members in New York and Vermont. Committed to the complete well-being of our members and the communities we serve, MVP makes health insurance more convenient, more supportive, and more personal. We are powered by the ideas and energy of more than 1,700 diverse, employees from all backgrounds, committed to having a positive impact on the health and wellness of everyone we serve. MVP Health Care is an Affirmative Action/ Equal Employment Opportunity (PDF). We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, genetic information, veteran status, or any other basis, e.g., Pay Transparency (PDF), and the Know your Rights protected by applicable federal, state or local law. Any person with a disability needing special accommodations to the application process, please contact Human Resources at

    Please apply and learn more - including how you may become a proud member of our team.

    Other details
  • Job Family Medical Management/Clinical
  • Pay Type Salary

Keywords: MVP Health Care, Schenectady , Professional, Behavioral Health, Healthcare , Schenectady, New York

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