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Senior Service Engineer, Group Leader

Company: Scientific Search
Location: Schenectady
Posted on: February 17, 2021

Job Description:

Sr. Service Engineer - Group LeaderAdditional jobs can be found at www.ScientificSearch.comLocation: Schenectady, NYOur client provides global contract research and manufacturing services to the pharmaceutical and biotechnology industries.They are in need of a Sr. Service Engineer - Group Leader. This role is an integral part of the team, contributing to their success by supporting their research scientists in their GMP Analytical Chemistry Laboratory. The routine functions of the Service Engineer are repair, maintenance, and calibration of laboratory instrumentation. The Service Engineer is expected to demonstrate proficiency in managing calibration materials and scheduling, change control, equipment qualification, software administration, and instrument troubleshooting as well as direct support of analytical personnel.The Sr. Service Engineer - Group Leader is envisioned to be a supervisory position, leading a small team.Responsibilities* Lead a team of high-performing individuals supporting a large number of GMP-qualified pieces of analytical equipment and the associated quality system.* Review and approve documentation related to instrument maintenance and qualification.* Manage maintenance and calibration scheduling.* Develop and revise Standard Operating Procedures (SOPs) for operation, maintenance, and qualification of laboratory instrumentation.* Manage change control records and assist in identifying, reporting, and resolving quality events (i.e. deviations, out-of-specification results, calibration failures, etc.).* Maintain detailed records of maintenance and qualification activities.* Provide direct support and guidance to research scientists as issues arise.* Manage and interact with original equipment manufacturer (OEM) vendors and qualified service providers to facilitate equipment installation, maintenance, and qualification.* Source and maintain stock of instrument consumables, repair parts, and kits. Qualifications And Background To Be Successful In This Role* Minimum 5 years of experience with GDP (Good Documentation Practices) in a GMP (Good Manufacturing Practices) environment.* 4-year degree in physical sciences, pharmaceutical science, computer/information science, or related field.* Experience supervising others and project management.* Minimum 5 years of experience with handling instrumentation-related change control processes and quality events in a GMP environment.* Familiarity with general office software (Microsoft Office--, Oracle--) and quality management systems (MasterControl---, Salesforce--).* Compliance with local and federal safety and environmental regulations.Preferred* Minimum 5 years of experience with HPLC, UPLC, and GC. Expertise/experience with Waters--- Alliance--/Acquity-- LC systems and Agilent--- 6890/7890 GC systems is highly desired.* Minimum 5 years of experience with handling instrumentation-related change control processes and quality events in a GMP environment.* Experience with Waters--- Empower-- software is preferred.Please email Michelle Lair at

Keywords: Scientific Search, Schenectady , Senior Service Engineer, Group Leader, Engineering , Schenectady, New York

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