Company: The Community Builders
Posted on: November 28, 2019
Community ManagerThe Community Builders, Inc. (TCB)Join a growing
organization that is strengthening neighborhoods across the nation!
The Community Builders, Inc. (TCB) is one of America's leading
nonprofit real estate developers and owners. Our mission is to
build and sustain strong communities where people of all incomes
can achieve their full potential.Position Description: Under the
direction of the Portfolio Operations Manager, the Community
Manager is responsible for all phases of community operations and
on-site team performance. S/he must manage the company?s objectives
and property operating budget, with the primary goals of increasing
the cash flow, balancing the budget, maintaining the physical asset
and providing a quality living environment, with superior customer
service for residents. This role will establish and maintain a
positive, productive working relationship with the property?s team
members, ensuring their adherence to TCB?s Mission Statement,
policies, and procedures; and that the site is in compliance with
regulatory requirements. Essential Functions:
- Additional Responsibilities: Develop and manage operating
budgets, billing processes, operating reports, and all accounting
functions including invoicing and expense tracking; monitor revenue
transactions and rent collection; nonpayment of rent processes;
collection agency follow-up and reporting; leasing procedures and
compliance with Affirmative Fair Housing Marketing Plan and other
regulatory requirements; approve and submit employee time sheets;
enact cost control measures as needed.
- Oversee upkeep of the property curb appeal, annual inspection
of apartments, market ready units, safety and preventive
maintenance, preparation for local, state or federal audits or
inspections, monitoring of work order system, and incident
documentation and reporting for risk management.
- Provide outstanding customer service to residents, ensure that
all appropriate communications are distributed on a timely basis,
and follow up on service requests or complaints, or issues
involving violations of building rules or resident policies. Work
closely with Community Life staff and resident associations and
groups to provide and advertise activities and services available
on site and in the local area, in order to provide access and
foster a sense of community and wellbeing.
- Recruit, train, coach, manage and motivate team members and
provide evaluations and recommendations to HR.
- Corporate Committees Group
- Attend trainings, seminars and conferences
- Available for emergencies, on call duties, resident functions
and weekends as needed.
- Knowledge, Skills and Abilities:
- Excellent budget and financial management skills
- Knowledge of all regulatory programs, polices and Federal
Housing Laws and Guidelines required
- Microsoft Word, Excel, Outlook and Yardi or other industry
software experience required
- Excellent verbal and written communication skills required
- Knowledge of Federal Fair Housing Laws & Guidelines a plus
- Demonstrated excellent customer service skills are necessary to
be successful in this role
- Ability to speak a second language is a plus!
- Knowledge of all regulatory programs and policies regarding
housing and affordable housing are necessary
- Leadership skills and understanding of effective management of
personal development for all employees desired Physical Demands &
Work Environment: Ability to move around the building or site; able
to move up to 50 pounds; able to work in outdoor conditions. Some
travel to local sites may be required. Reasonable accommodations
may be made to enable individuals with disabilities to perform the
essential functions. Education & Experience: BA/BS and 5 + years in
progressive career path in Residential Property Management, Hotel,
Hospitality or Retail Management required, 2 of which should be in
a supervisory or management role. Industry designations such as
COS, LIHTC, ARM?, CPMC?, etc. preferred. The Community Builders,
Inc. is committed to ensuring diversity in its workplace.
Candidates from diverse backgrounds are strongly encouraged to
The Community Builders, Inc. (---TCB---) is a recognized leader in
the public/private transformation of distressed properties into
vibrant, mixed-income communities. Established in 1964, TCB has
over fifty years of experience planning and implementing
comprehensive neighborhood revitalization projects in fifteen
states. TCB was among the pioneers in nonprofit use of the tax code
to raise equity for affordable housing, and at the forefront in
crafting citywide partnerships supporting large-scale redevelopment
and comprehensive neighborhood revitalization efforts through new
uses of public housing funds and of project-based assistance. Over
the years, TCB has assembled more than $2.5 billion in project
financing to construct and/or preserve 320 residential developments
resulting in over 25,000 affordable and mixed-income housing units.
Visit www.tcbinc.org for more information.
Keywords: The Community Builders, Schenectady , Community Manager, Accounting, Auditing , Schenectady, New York
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