Customer Experience Representative
Company: TTEC
Location: Round Lake
Posted on: May 3, 2024
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Job Description:
Be the spark that brightens days and ignite your career with
TTEC's award-winning employment experience. As a Customer Service
Representative working onsite in Malta, NY, you'll be a part of
bringing humanity to business. #experienceTTEC -
Our employees have spoken. Our purpose, team, and company culture
are amazing and our Great Place to Work - certification in the
United States says it all!
Need assistance with your application? -Drop by every Wednesday
from 10am to 3pm at 101 State Farm Place, Malta, NY 12020, suite
200, and our recruiters will help you with every step of your
application!
What You'll be Doing -
Do you have a passion for helping others and giving them peace of
mind? Whether it's getting answers for customers quickly,
consulting on products with compassion or resolving their issues
with a smile, you'll be the difference between their customer
experience being just average or an exceptional one. - -
During a Typical Day, You'll
Answer incoming communications from customers -
Conduct research to provide answers for customers to resolve their
issues -
What You Bring to the Role
At least 1 year of customer service experience -
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving
back is encouraged
A global team of curious lifelong learners guided by our company
values
Base wage starting at $18.92 plus performance bonus
opportunities
And we have a healthy benefits package based on your position that
could include PTO, tuition reimbursement, health and wellness
incentives.
Visit -for more information.
A Bit More About Your Role
We're committed to ensuring you have the skills and support to be
successful in your role throughout your career. From your first day
in training, through individualized webcam-enabled, engagement and
coaching, on into 1000s of free courses to support your career
growth wherever that may take you. And we know that you bring with
you the one necessary ingredient that can't be taught - a caring
and supportive nature that will shine through as you help
customers. Our TTEC community is here for you as one dynamic,
global family.
You'll report to a Team Lead. You'll contribute to the success of
the customer experience and the overall success of the team.
About TTEC
Our business is about making customers happy. That's all we do.
Since 1982, we've helped companies build engaged, pleased,
profitable customer experiences powered by our combination of
humanity and technology. On behalf of many of the world's leading
iconic and hypergrowth brands, we talk, message, text, and video
chat with millions of customers every day. These exceptional
customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, or status as a
protected veteran. TTEC embraces and is committed to building a
diverse and inclusive workforce that respects and empowers the
cultures and perspectives within our global teams. We aim to
reflect the communities we serve, by not only delivering amazing
service and technology, but also humanity. We make it a point to
make sure all our employees feel valued, belonging, and comfortable
being their authentic selves at work. As a global company, we know
diversity is our strength because it enables us to view things from
different vantage points and for you to bring value to the table in
your own unique way.
Keywords: TTEC, Schenectady , Customer Experience Representative, Other , Round Lake, New York
Click
here to apply!
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